Returns & Exchanges
At Gusti Leder, we want you to be completely satisfied with your high-quality leather companion, which is why we offer a 30-day return policy for all standard products. If your item doesn't meet your expectations, you can return it to us in its original condition for a full refund or exchange.
Return Process
- 1.Register Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Pack Your Items
Carefully place the leather goods in their original packaging, ensuring all tags are attached and the product is protected from scratches during transit.
- 3.Attach the Label
Download and print your prepaid return shipping label from the portal, then securely affix it to the outside of your parcel.
- 4.Drop Off and Refund
Hand over your package at the nearest authorized shipping point; once we receive and inspect the item, your refund will be processed within 14 days.
